Back in 2018 after months, and possibly years, of pretending that absolutely nothing was incorrect, Apple lastly acknowledged that the keyboard on its new MacBooks, and MacBook Pros were malfunctioning. Then, late last month, Apple released an apology and said that a “little number” of its clients are still experiencing reliability concerns, and it is going to repair it. Now, Apple is apparently speeding up this repair work process.
According to a report by MacRumors, Apple is performing repair work of MacBook, MacBook Air, and MacBook Pro keyboards at its stores, and it’s assuring a next-day turn-around for pickup in a lot of cases.
Apple has apparently stated that the keypad repair program is still going on, nevertheless, even for 2018 MacBook Pro or 2018 MacBook Air that are still under service warranty, Apple is yet to extend free repairs.
Supposedly, till now, Apple used to send all systems for repair to another depot, nevertheless, now to speed things up, it has actually now asked its workers to handle “most” keyboard-related repairs at the shop “up until more notification.” The business wrote in a service memo that “additional service parts have been shipped to shops to support the increased volume.”
Apple’s keyboard problem has existed for a very long time. The smallest of dust particles renders secrets on the keyboard useless. For the third-gen keyboards, which is in the MacBook Air, the company included a thin silicone membrane listed below each secret to, supposedly, make them more “quiet”. A leaked assistance file later revealed that the membrane had, in fact, been put in location to prevent debris ingress.